Categories
articles

How to erase human behavior conflict in an organization?

Human conflict is a common issue in any organization. To build a positive working environment as well as improve productivity, the HR manager and all the team members should learn to eliminate human conflict. Before finding out the solutions, let’s see what the main reasons of human behavior conflict are.

What causes human behavior conflict?

Conflicts in organizations cannot be completely eliminated. There are so many differences between people who work together that despite the common goal they have, despite the fact that they work together for the benefit of an organization, know their obligations and duties there are situations that cause people to change their attitude and behavior in an explicit way.

The reasons for disagreement might be affected by personality. As a result, the causes are diverse as well:

1. Poor communication among team members

It seems that poor communication is one of the main reasons for conflict among employees in the workplace. Falling in communication not only causes conflict but decreases productivity and employee attitude

2. Toxic working environment

Working vibes greatly affects their productivity. A healthy workplace must exist in the way you enjoy the tasks and how people treat each other. 

3. Different in personality

Different backgrounds and experiences form each person a different personality. When employees fail to understand or accept the diversity in each other’s personalities, problems occur in the workplace. 

4. Lack of emotional control

Conflict can happen regularly in the workplace. Thus, the employee should know how to control their emotional expression. Or else, the consequence can be tough to resolve.

5. Increase in workload

Stress can be another reason for out of control actions. Once the employees feel their workload is unmanageable, it will be easier for them to get angry.

human behavior conflict

How to erase human behavior conflict in an organization?

There are many positive dimensions of solving a problem. Keeping the discussion under control allows us to see the differences between employees. If their attitudes, opinions and anxieties are expressed openly, it’s easier for other people to understand and overcome the problems. 

1. Build a healthy working environment

It includes both tangible and intangible elements. For example, you can form the greeting culture to improve the working vibes. Or get inspiration quotes and design for staff to relax whenever they get down.

2. Set Realistic goals

Another way to avoid conflicts is to arrange one’s goals realistically and in order of priority. If this is done, the repeat of conflict can be dropped to the minimum.

3. Face the conflict situation

Some people tend to ignore the problem until it becomes out of control. However, this is not a good way to deal with misunderstandings. Instead, all the people involved should stay down, express all their thinking and talk about until it completely solved

4. Control the emotion

Last but not least, learning to control emotional expression is essential soft skills for any employee. Each person might have different ways to deal with anger, so you can consider the tips below:

Human behaviour conflict

– Don’t react right away

When you’re angry, any actions you take can make you regret them right away. So, taking a deep breath and stabilizing the overwhelming impulse is what you should follow.

– Know when & how to express yourself

You can keep your anger forever, that’s why you should learn to express it without harming any relationship. When you’re angry, all you need is someone who is able to listen and support you. Find and share with your best friends in the office to express your feelings. Negative emotions will slowly dissipate as you release them from your mind by speaking.

– Take a deep breath

As the body’s natural response to anger, an increase in the amount of adrenaline in the body causes the heart to beat. To rebalance, close your eyes, inhale and exhale about 5-10 times. The anger may not go away immediately, but it can help you pause for a moment to think and not utter a sentence that you regret.

– Give yourself some space

Getting away from an intense situation and refreshing yourself is recommended. Perhaps that is why many companies even equip an entertainment room inside the office for employees to relieve stress immediately.

How can HR4C help?

As an ethical recruitment team in Vietnam, HR4C not only provides talent solutions but ensures to follow up all the candidates beyond the hiring process. As a result, we can assist corporations to listen, consult and resolve all the issues related to human resources.

In addition, with the insightful team, we can provide you the most appropriate team from the beginning. Also offering soft skills training sections before the candidates officially join your organization. This will be the best preparation for your thriving future.

Ready to start the best team? Let’s work together!

Categories
articles

How to Pick The Right Candidate Tailoring the Position?

After scanning hundreds of resumes and taking an interview one-in-one with all the candidates, selecting the one that matches the position is the next step. However, you can’t judge them based on a paper or in a short talk, there are more aspects you can consider to have a closer look at the candidates. So, how to pick the right candidate for your organization?

1. Look at their attitude and cultural fit

Working ability is good, but the attitude and cultural fit are much more essential. Behavior in the workplace can cause a big impact on the result. Sometimes, hiring an expert in the field can’t improve the working productivity because the team is working uncooperative.

Make sure the newbie can easily get along with managers and colleagues. You can ask questions about how the candidate handles heavy workloads, human conflict or working karma. Are they the ones who are able to adapt when switching to a new environment? What if they do in case of misunderstanding?

2. Read their body language

Have you ever heard about: “Actions speak louder than words”?

Everything ranging from outfit to hairstyle, accessories, any small signal can tell who they are. So, during the interview, keep an eye on their handshakes, arm movements, gestures, and eye contact. These actions can bring you insight about the candidates.

For example: if a candidate suddenly starts tapping a fingertip on the table. Perhaps they are hustling or they feel the interview is taking too long. Or maybe they’re answering uncomfortable questions. If they touch their face frequently, they might say something lie or untrustworthy.

how to pick the right candidate

3. Ask them to solve a problem

Give them a problem and ask them to solve it shortly. This idea isn’t just about seeing their end result but a good way to determine how they perform, develop processes and discover solutions. As a result, you can figure out their skills based on the ways they fix the problem, and their attitude when facing a tough issue.

How long does it take to resolve that problem? Do they answer it in the right way? Is the answer the same as the other candidates’?

4. Take them out of the “office zone”

The candidate may take pains to be on their best behavior in the interview. This way, you can get an accurate reflection of who you’ll be working with day-to-day. So, invite them to go outside to see how the candidate acts in a less formal setting and compare that person to the one you interviewed. Ask them to go to a place that is really similar to your company culture to see how your candidate will fit in.

Does the candidate act the same in the formal talk? How do they interact with the waiting staff? Are they interested in learning about others or just talking about themselves?

5. Think about the question they asked

The concerns that they have may show their attitude to the job. Look for people that query about relevant issues and seem to have done deep research about the corporate beforehand.

Thus, you can indicate their level of interest, how they identify the problem as well as the way they process information. You can answer the question: Are they serious about the job or do they just randomly apply for the CV unintentionally?

You should have a “reference team” who is involved in the hiring decision. Involve the whole team and managers in that department in all phases of the screening and selection process. References provide a unique perspective on the candidate’s performance from a customer’s point of view. Individuals with clear knowledge of the job are often better equipped to evaluate how candidates will actually fare in the position.

How can HR4C help?

You might waste a lot of time and resources on filtering the CV and organizing an interview. However, the last candidate that remained is unsatisfied. Let us help you how to pick the right one!

With a complete hiring process, HR4C will take responsibility for the major parts of talent hunting. After a precise process, we ensure to bring you the most appropriate candidates.

Ready to welcome your new talents? Be our companion!

Categories
articles

Working Culture in Vietnam That Foreign Business Should Know?

Understanding the local working culture is essential before you start a business in another country. Especially in a rich culture country like Vietnam, getting to know the workplace tradition is worth prioritizing. So, what significant features that you should note?

Dressing

In general, Vietnamese dress more casually than Western people. Wearing a suit with a tie is not very common. Only on a formal occasion, the boss or the important one will wear a suit. In certain industries such as hospitality, real estate, education, etc, all the staff is required to wear uniforms.

Normally, smart casual is the most common style in the workplace. In addition, recently developed companies tend to encourage their staff to wear anything they want as long as it is inoffensive. They believe that it’s a good way to stimulate creativity and relaxing.

Annual leave and public holidays

According to Vietnamese labor laws, employees must have at least 12 days of annual leave. It can take up to 15 or 20 days depending on the company policy. Normally, Vietnamese employees spend their day off on short vacations instead of a long vacation.

Public holidays in Vietnam are regulated by the Ministry of Foreign Affairs and the newly amended Labour Code of the Socialist Republic of Vietnam. Even though Vietnam officially recognizes 17 public holidays and 10 local or regional observances, employees are only entitled to 9 paid holidays a year.

According to Vietnamese labor laws, if a recognized public holiday falls on a Saturday or Sunday, workers will have an extra day off which is observed as a paid holiday. There are several local and regional observances that are not officially recognized as paid holidays including the Anniversary of the Founding of the Communist Party, the Birthday of President Ho Chi Minh and Christmas Day.

Habit

Do you know? Napping after lunchtime is a cultural norm in Vietnam. It improves working productivity, allowing staff to return to work refreshed and refocused.

Chatting or sharing a snack with colleagues is a common habit in office life. Vietnamese people tend to build trust and express opinions during small talks. Formal meetings are more rituals that no one tends to disagree with their boss.

Gender discrimination is usually not popular in the workplace. However, it is a fact that there are far fewer female workers than male workers in many industries, especially in the software and the IT field.

Vietnamese employees prefer to build personal trust outside of the workplace in order to increase their teamwork and collaboration. This is the reason why companies in Vietnam usually have a budget for team activities. It can be mentioned dinner, drinking or sponsor for other outdoor entertainment. In business, a contract is more likely to be signed by inviting the business partner to dinner, drinking, and other entertainment activities.

Working hours

working culture in vietnam

Official working business begins at 8 am to 5 pm, from Monday to Friday. Some business require their staff to work on Saturday or Sunday (especially businesses in the hospitality and culinary industry)

Vietnamese employees are not really punctual, even in business meetings. 5-10 minutes late is also normally acceptable in Vietnamese working culture.

Religion

Buddhism and Christianity are the most popular religions in Vietnam. However, the majority of the population does not follow any religion, they just worship their ancestors which is affected by Confucianism thought and tradition. Therefore, this spirit is also affected in business. For example, some people decor feng furniture on their desk which brings luck and health. Or they will choose to sit in the lucky feng shui direction. Recently, this belief has faded significantly, especially in the young generation. However, it still remains in some cases.

In addition, it is quite common that most Vietnamese employees think that they have the obligation to respect people who have a higher position or are older than them.

Managing a team

Getting to know your team as much as possible is the initial thing in any organization. As we mentioned above, creating a semi-professional to connect the team will be effective. While the male normally is willing to go for beers, the female coworkers generally prefer not to. It could be a good idea to go to cafes or for dinners after working hours.

In general, the Vietnamese won’t express themselves clearly in the first meeting. One way to quickly break the ice is to talk to the team humorously and positively. Through the going-out days, you will be able to observe and understand the team’s habits, characteristics, attitudes, and preferences. With that insight, it is much easier to get through to the team. Encourage your team to take action, give them a sense of responsibility and complimenting them are other ways of forming a successful work relationship. In an interview on Vietnam news, foreign managers have commented that they found their Vietnamese teams to be hardworking, show interest in their work and pay attention to their duties.

How can HR4C help?

You probably need more local insight beyond all the mentioned cultures if you want to make your business thrive in Vietnam. When you first expand your business here, many human conflicts can occur because of cultural differences.

HR4C can solve this problem from the initial steps since your corporate needs to build a team. In particular, we will assist you to select the most matching candidate and retain the relationship beyond the hiring process.

With the long-term support from HR4C, you can get rid of job-hopping or human conflict because of unnecessary reasons.

Ready to build the strongest team?

Let’s work together!

Categories
articles

Labor cost in Vietnam – Strategy Tips for your Hiring Process

Labor cost in Vietnam, as well as other Asia countries, is different from other Weston countries. If you intend to expand your business in this country, take time to do research before coming up with any HR strategies. So, let’s see what information we can provide for your business!

Vietnam workforce statement

According to the report on labor and employment in the 2nd quarter of 2020, the Vietnamese labor force dropped significantly. Female workers are more affected than male workers during Covid-19 epidemic.

The demand for the skilled labor force is increasing in many fields. Jobs that used to be performed by workers are now done by technology. It is forecast that employment demand for architects, engineers, mathematicians and computer experts will be in demand.

Vietnam average monthly wages

According to the report, an employee in Vietnam typically earns around 17,200,000 VND per month. Salaries range from 4,360,000 VND (lowest average) up to 76,900,000 VND (highest average, although the maximum salary is higher).

This is the average monthly salary including the payment and other benefits. Salaries vary differences between different careers and gender. In common, male employees in Vietnam earn 11% more than their female counterparts on average across almost all sectors.

It’s predicted that the average minimum wage will continue rising. This is the result of the high-value manufacturing and service-based transition.

Rate of taxation

The tax rates are based on the employee’s income. The scale of the progressive tax rates on each portion of income is as follows:

  • Up to 5 million VND: 5%.
  • 5 million to 10 million VND: 10%
  • 10 million to 18 million VND: 15%
  • 18 million to 32 million VND: 20%.
  • 32 million to 52 million VND: 25%.
  • 52 million to 80 million VND: 30%.
  • 80 million VND: 35%.

Employee benefits

Employers are required to ensure the benefit for the employees besides their salary/wages. The employee benefits usually include:

  • Social insurance.
  • Heal insurance
  • Unemployment insurance
  • Minimum paid holiday entitlement and Entitlement to paid time off (paid sick leave)
  • Personal protective equipment.
  • Training and skills improvement.

labor cost in vietnam

Note-worthy strategy tips

Determine the HR requirements

To build a matching team, you should determine the new jobs and roles required to secure the future of the company. Each position needs employees to undertake different responsibilities. Thus, ensure their expertise that they can accommodate the company’s growth.

Strategy a long-term plan

The main point of a long-term plan is getting rid of job-hopping. One of the most common ways to keep staff to stay longer is to offer him more benefits or a higher salary. However, money is not the only reason and certainly not a long-term guarantee. It is essential that businesses should find other ways to build employee loyalty. Aside from increasing the salary, building a good working environment is an effective and affordable way to try.

Erase the differences of working culture

Workplace culture in Vietnam is unlike other countries. Thus, it’ll be a big problem if the manager can not erase the gap. Look for a detailed report beforehand to ensure you control it well.

Hire a local HR agency

No matter how much you research, you can’t get the insight as thoroughly as the local people. Select an HR agency that has a devoted hiring process beyond the headhunt steps. A good HR agency can provide you with a matching recruitment strategy that perfectly fits your business development. 

How can HR4C help?

With an ethical recruitment team in Vietnam, HR4C will provide you the most tactical recruitment solutions for corporations. Understanding the labor market and local insight, we ensure to assist you in building a strong & matching team in the quickest way. Our services are not narrow in talent hunting but beyond the scope of services you engaged. It can be mentioned human tactic consulting and nourishing the candidates since they were in the university that meets the diverse needs of Vietnamese and international clients

Ready to start the best team? Let’s work together!

Categories
articles

Open a Business in Vietnam – Top 5 Biggest Challenges

Vietnam’s economic and tech scene recently shot to global prominence. Growing aggressively from the ground up, investment dollars are pouring into the rapidly developing country, which can only mean continued exponential growth. So, what are the biggest challenges for a business to open a business in Vietnam?

Language barrier

The first element that should be mentioned is the language barrier. If you don’t speak the same language as your customers, communication is going to be a big challenge. Most high-quality employees in Vietnam can speak English at the basic level. However, it’s not enough to communicate beyond casual communication.

We recommend you to have at least one person in a team who speaks Vietnamese fluently. One should also bear in mind local differences in language and regional culture. As a result, you can have more details on local insight and bring the teamwork closer.

Market size

A key point for any potential entry into any Asian country would be the local market. It’s essential to understand the different opportunities in the various markets in the region.

Let’s take E-commerce as an example. It is seeing explosive growth in Southeast Asia which attracts massive investments. Thus, a foreigner should be mindful and alert before joining the big battle. Go into the niche market to determine its size. The smaller niche you can explore, the clearer picture you can see.

open a business in vietnam

Cultural Sensitivities

It can say that in such a diversified region, the differences in culture and intricacies, especially in a business setting, can be very complicated. For example, an intimate dinner is popular in Vietnam to close-knit the relationship among staff or clients. However, it’s time-consuming in many Western countries.

Besides these cultural nuances, the difference of socio-political across Asia can also cause interesting topical sensitivities which are rarely seen elsewhere. 

Local competition

In the context of the Asia-Pacific region’s economies, Vietnam and other Asian countries are in growth. Thus, local businesses now have more capital and more access to sophisticated advisory services to help them compete against foreign businesses.

It’s obvious that you have to deal with import fees and tariffs which is a big weakness compared with local businesses. Therefore, you’ll need to be cautious of what your competitors are doing in order to plan the right dominant strategy.

Hiring quality staff

Last but not least, human resources are the thing that any organization should pay more attention. You will need more staff to handle the increased pressure on your business when run in another country. Obviously, hiring local staff is essential for your growth

However, recruiting more staff is a risk. You’ll not only have increased overheads, but you’ll have to put your trust in new people – potentially even new people you never meet face to face.

open a business in vietnam

So how to get a smart recruitment plan?

With an ethical recruitment team in Vietnam, HR4C will provide you the most tactical recruitment solutions for corporations. Understanding the labor market and local insight, we ensure to assist you in building a strong & matching team in the quickest way. Our services are not narrow in talent hunting but beyond the scope of services, you engaged. It can be mentioned human tactic consulting and nourishing the candidates since they were in the university that meets the diverse needs of Vietnamese and international clients

We specialized in recruiting mid-senior to the highest level of the organization. Truly, we are a group of passionate people who devoted work for clients and employee’s benefits. With the slogan “Talents solution for your thriving future”,  HR4C is passionate about accompanying corporations to a blooming future through an ethical HR solution.

Ready to start the best team? Let’s work together!